Terms & Conditions of Service for Reoo.xyz

Welcome to Reoo.xyz! These Terms & Conditions ("Terms") govern your access to and use of the services provided by Reoo.xyz ("we," "us," or "our"), including web development, AI solutions, professional email setup, and other digital solutions (collectively, "Services"). By accessing or using our Services, you agree to be bound by these Terms. Please read them carefully.

1. Our Unique "Build First, Deliver, Then Pay" Service Model

Our business model is designed to provide you with confidence and minimize your upfront risk. The process is as follows:

1. Initial Consultation & Requirements:

   You provide us with your project details, requirements, and vision for the digital solution you need. This forms the basis for our understanding of the scope of work.

2. Free Sample/Demo Creation:

   Based on your requirements, we will design and build a functional sample or demonstration of your requested digital solution. This stage involves no financial commitment from your side. The intellectual property rights for this sample/demo remain with Reoo.xyz during this phase.

3. Client Review & Approval:

   You will review the provided sample/demo. This is your opportunity to provide feedback and request revisions to ensure the solution aligns with your expectations. Your explicit approval of the sample signifies your acceptance of the design, functionality, and scope for the final solution.

4. Final Build, Deployment & Delivery of Access:

   Upon your approval, we will proceed with the final build and deployment of the complete solution. This includes, but is not limited to, registering necessary domain names, deploying your solution to a hosting environment, and setting up any associated professional email services. Once deployed, we will provide you with **all necessary login credentials** (for your hosting platform, content management system, AI model access, and professional email service, as applicable) to fully access and control your live digital solution. **You are strongly encouraged to change all provided passwords immediately upon receipt to ensure your security.**

5. Payment Obligation:

   Your payment for the Services is requested and becomes due **only after** you have received all login credentials for the live, approved digital solution and have been able to access and verify its functionality.

2. Client Responsibilities

As a client, you agree to:

• Provide accurate, complete, and timely information and content required for the Services.
• Promptly review and provide feedback on samples/demos and final deliverables.
• Thoroughly test the delivered solution immediately upon receiving access credentials.
• **Immediately change all provided login credentials** after receiving them. Understanding that once these passwords are changed by you, Reoo.xyz will lose administrative access to your solution.
• Maintain the security and confidentiality of your login credentials after they have been changed by you.
• Comply with all applicable laws and regulations regarding your use of the delivered solution.
• Assume full responsibility for the ongoing management, maintenance, security updates, and operational stability of the delivered solution once you have changed the provided credentials and taken exclusive control.

3. Payment Terms

• Payment for the Services is due **within [X, e.g., 3-5] business days** upon Reoo.xyz providing you with the full access credentials to the live, approved digital solution.
• All prices for Services will be communicated to you prior to the approval of the sample/demo.
• Payments are non-refundable once made, except as explicitly outlined in our Refund Policy.
• **Non-Payment:** In the event that you receive access to the delivered solution but fail to make the agreed-upon payment within the specified timeframe, Reoo.xyz will consider this a breach of agreement. As we lose administrative access once you change passwords, we will be unable to revoke access to the delivered solution. However, Reoo.xyz reserves the right to pursue appropriate legal action to recover the outstanding payment and any associated costs or damages incurred.

4. Intellectual Property and Ownership

• During the sample/demo creation phase, all intellectual property rights related to the sample, including designs, code, and concepts, remain exclusively with Reoo.xyz.
• **Upon successful receipt of full payment** for the delivered Services, and not before, Reoo.xyz will transfer to you all intellectual property rights and ownership of the final digital solution developed specifically for you (e.g., website code, custom AI model, associated content created by Reoo.xyz).
• This transfer does not include any pre-existing intellectual property of Reoo.xyz used in the development process (e.g., internal tools, libraries), nor does it include rights to any third-party software, platforms, or services (e.g., hosting environment, email service) that are provided under their respective licenses or terms.
• If full payment is not received, intellectual property rights and ownership of the delivered solution will **not** transfer to you, and you will not be authorized to use or retain any part of the delivered solution.

5. Warranty & Disclaimers

• Reoo.xyz warrants that the delivered digital solution will substantially conform to the approved sample/demo and function as intended **at the time of delivery and initial access validation**.
• This warranty does not cover:
  • Issues arising from client-made modifications, misuse, or configuration changes after delivery.
  • Problems caused by third-party services, software, or platforms not controlled by Reoo.xyz.
  • Issues arising after the client has changed the provided credentials and taken exclusive control, as Reoo.xyz will have no means to diagnose or rectify such issues.
  • Changes in third-party service policies or features beyond Reoo.xyz's control.
  • Any services not explicitly included in the approved scope of work.
• EXCEPT AS EXPRESSLY PROVIDED IN THESE TERMS, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

6. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Reoo.xyz, its affiliates, directors, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Service; (ii) any conduct or content of any third party on the Service; (iii) any content obtained from the Service; and (iv) unauthorized access, use or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other legal theory, whether or not we have been informed of the possibility of such damage.

Reoo.xyz's total liability for any claim arising out of or relating to these Terms or our Services shall not exceed the amount you paid to Reoo.xyz for the specific Service in question.

7. Indemnification

You agree to defend, indemnify and hold harmless Reoo.xyz and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of a) your use and access of the Service, after you have taken full control of the delivered solution; or b) a breach of these Terms.

8. Termination

We may terminate or suspend your access to our Service immediately, without prior notice or liability, if you breach these Terms, particularly regarding non-payment after delivery. Upon termination, your right to use the Service will immediately cease, and all intellectual property rights to the solution will remain with Reoo.xyz if full payment has not been received.

9. Governing Law

These Terms shall be governed and construed in accordance with the laws of Pune, Maharashtra, India, without regard to its conflict of law provisions.

10. Changes to These Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

11. Contact Us

If you have any questions about these Terms, please contact us:

• By visiting the Contact Us page on our website: Contact Us
• By email: contact@reoo.xyz